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Australia & New Zealand Edition, Issue 7, October 2009

Hewitt Edge

n *Talent & Performance* Rethinking Performance Management as a Business Tool to Spark High-Performance Culture Drawing from Hewitt's research and experience in building high-performance workforces in leading organisations, read about a strategic and systematic framework for re-designing performance and development processes. The paper outlines the latest innovations, strategies and tools that make a best-in-class performance management process a powerful mechanism for achieving breakthrough business and individual performance. Workforce Segmentation - Segmenting by What Counts Most At Hewitt, when we think of employee groups, we go beyond standard categories such as generation, age, and gender. For meaningful and actionable differences, we have taken a cue from customer research and segment employees based on their values, behaviours, engagement levels and drivers. Read more about workforce segmentation by Ted Marusarz, Hewitt’s Employee Research leader. n *HR Effectiveness* HR Departments Face Increased Pressure to Provide Support in an Increasingly Global Business Environment A new survey by Hewitt of 85 global companies in Asia Pacific, Europe, North America and Latin America has revealed that human resources departments have made steady progress in their ability to support the shift toward a more global business model and workforce. Yet, for many companies, questions remain on how exactly HR should be aligned from a strategy, organisational and delivery perspective. This issue is even more pressing in the current economic environment, as HR departments are being challenged to improve the effectiveness of their global HR programs and reduce global HR delivery costs. n *Leadership* Hewitt One-to-One: Interview with Marshall Goldsmith, Executive Coach and Author Podcast interview by Bob Gandossy at Hewitt with Marshall Goldsmith, a world authority in helping successful leaders get even better—by achieving positive, lasting change in behaviour: for themselves, their people, and their teams. He shares insight from one of his recent books. The interview discusses challenges in interpersonal behaviour, including discussions around several of the top bad habits you need to avoid to be successful. n *Compensation* New Report: Salary Increase Survey 2009-2010 Hewitt has launched the 2009-2010 Salary Increase Survey Report. This report is available for various regions around the world and provides up-to-date information on actual and projected salary increases, broad-based variable pay plans and attrition. n *Market Update* Auckland Office Move We’re on the move! Our Auckland team has outgrown our Ellerslie office, so we’re moving to new premises. The Auckland team might be hard to reach during the last week of October so please bear with us. As of 30 October, 2009 our new contact details are: Hewitt CSi Unit 2.7, Axis Building 91 St Georges Bay Road Parnell, Auckland		*Upcoming Research & Surveys* Salary Increase Survey This report provides up-to-date information on actual and projected salary increases, broad-based variable pay plans and attrition. More information Overtime and On-Call Policy & Practice Report This benchmarking report provides detailed statistics on key areas of on-call and overtime arrangements. Now available More information *Upcoming Australian Salary Surveys* Australian Biotech Industry Telecommunications Industry Transport, Shipping & Logistics Industries AIIA Survey of Salaries & Remuneration Packaging *Upcoming New Zealand Salary Surveys* New Zealand Call Centre New Zealand IT & Telecommunications Industries *Upcoming Events & Training* Remuneration Symposium New Zealand 2009 Auckland - 10 November, 2009 Latest thinking in remuneration, addressing both current and future perspectives on total rewards More information REM101 Brisbane - 9 October, 2009 Perth - 16 October, 2009 Melbourne - 21 October, 2009 Sydney - 23 October, 2009 Adelaide - 30 October, 2009 Auckland - 5 November, 2009 Learn about the theory, principles and practice of remuneration management More information - Australia More information - New Zealand How to Use Salary Surveys Auckland - 4 November, 2009 Learn how to make the most of your salary survey subscription More information


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