Dear Colleague,

Issue 23, July 2010

In this Edition

    • Faronics Anti-Virus released
    • The new Onelog approach
    • MyPC 4.1 released
    • Keep me informed
    • ITS Customer Satisfaction Survey
    • PaperCut 10.4 released
    • PaperCut at South Downs College
    • Deep Freeze 7 released
    • New CESL web site
    • ITS Employee in the spot light

ITS Competition
amazon logo
New Competition chance to win a £50 Amazon Voucher!

July edition question:

Which version of Faronics Deep Freeze does Faronics Anti-Virus integrate with??

a. Faronics Deep Freeze 5
b. Faronics Deep Freeze 6
c. Faronics Deep Freeze 7

Please email your answers to marketing@itsltduk.com. The closing date for the competition is 15th August 2010.

Who was last edition's winner?


Congratulations to Vicki A. Gore of Southend on Sea Borough Libraries who correctly answered last edition's question



ITS Events

ITS is pleased to be exhibiting at: American Association of Law Libraries (AALL) 2010
10th - 13th July 2010
Colorado Convention Center
Denver, CO, USA
Stand 723




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Click on the link below to keep up to date and join our group
 



Welcome to the latest Communique - The ITS newsletter
 

Faronics Anti-Virus released
 

ITS is delighted to announce the release of the eagerly awaited Faronics Anti-Virus. Unlike traditional security solutions, Faronics Anti-Virus provides proactive, memory-efficient, endpoint malware protection that keeps today's complex threats at bay. Faronics Anti-Virus ensures an unobtrusive user experience - without compromising system performance - and also integrates seamlessly with Faronics Deep Freeze so definition updates will occur even while your workstations are protected in a frozen state. Faronics Anti-Virus has been developed from the ground up to combine anti-virus, anti-spyware and anti-rootkit technologies into a tightly integrated solution, easily managed through Faronics Core Console.
 

Faronics Anti-Virus Benefits

1. Low CPU and RAM consumption
2. Fast scanning engine and minimal disk usage
3. Proactive, real-time protection that works at the kernel level of the operating system
4. MX-Virtualisation technology analyses threats before they can execute on the computer
5. Dynamic and sophisticated analysis of malware including heuristics, signature detection, file emulation and behaviour detection
6. Scalable deployment & management via Faronics Core
7. Integration with Faronics Deep Freeze for seamless definition updates
8. Market leading value
 

Download a free 30 day trial

Discover how Faronics Anti-Virus can help you today. Download a free 30 day trial
 
 

The new Onelog approach


 

ITS is excited to announce the new Onelog approach, which is based on purchasing Onelog features separately offering further flexibility to our clients. Our new modular approach allows you to create the solution that's right for you at a price point that fits within your budget.

You may use web resources from various vendors. The problem is that forming a coherent policy on the use of web resources is complicated. There are many hurdles to overcome to ensure that best use is made of these resources. You may want to reduce costs or increase productivity, or simply know how your resources are being used. Onelog has a range of solutions to help you make the most of your online resource portfolio. Onelog Track helps you independently discover how your online resources are used, Onelog Password Management allows you to control and automate passwords used to access online resources, Onelog Chargeback validates online use for charging purposes, Onelog Portal automatically creates a focal point for research, Onelog Analysis records user searches and costs incurred and the recently released Onelog Web Control guides users to pertinent research content whilst controlling costs.

Contact us today to learn more about how Onelog can help you organisation, download the new Onelog brochure today.




MyPC 4.1 released

ITS is pleased to announce the release of MyPC 4.1 which includes some exciting new features such as Cire integration which allows single-sign-on to all ITS developed products such as Mirtrak (Network Resource Tracking), Onelog (Electronic Resource Management) and R&R (Resource Booking & Access Management). The latest release includes support for Windows Vista and Windows 7 in public library environments and also includes a fully configurable charging feature which can be set per location via the relevant location policy. MyPC 4.1 also features client integration with PaperCut print management user client. For further information please see the MyPC 4.1 release notes or please contact us for further information.
       
 

Keep me informed
 


We now have a new feature available on our web site called 'keep me informed'. You can now be kept informed on any product by signing up to a product list. We will periodically notify you about product features, product versions and updates. You can currently be kept informed on Onelog, MyPC, R&R, Mirtrak, LanSchool, PaperCut, Faronics Deep Freeze, Faronics Power Save and Faronics Anti-Virus. Please visit our web site today at www.itsltduk.com
 

 

ITS Customer Satisfaction Survey 2010




ITS would like to thank all who participated in our 2010 customer satisfaction survey. We are pleased to announce 96.2% of our customers would use our products/services again and 95.1% of our customers would recommend our products/services to a colleague at another institution similar to their own. 


PaperCut 10.4 released





This release features scheduled reports that now may be saved to disk as well as sent via email. Also featured is new server-commands and web services APIs for adjusting/setting group memberships. This helps administrators on large networks by avoiding the need to fire off a full user/group sync when a user provisioning script may have created just a single user. Learn more about previous PaperCut releases.

PaperCut MF featured HP Global Product of the Month. Find out more

 

PaperCut at South Downs College




ITS is pleased to release a new case study for PaperCut software. South Downs College tell us how and why PaperCut was implemented. 

"No paper wastage! Students are still asking for more credits, insisting that they haven't received their full allocation. However, with PaperCut's detailed reports we can see they have used their allowance for the week, with exacting details of everything printed."
Simon Allison, Technical Support Engineer, South Downs College. Download the case study today

 

Deep Freeze 7.0 released

 


With Deep Freeze 7, enterprise users are now able to leverage the power and flexibility of Faronics Core. Deep Freeze 7 (only) will integrate seamlessly with the new Faronics Anti-Virus - Deep Freeze maintenance periods are no longer necessary. With the implementation of Storage Spaces in Faronics Core, anti-virus updates, such as signatures, engine or product updates, will occur and be retained even while your workstations are protected in a Frozen state! If you are a Deep Freeze customer and have a valid maintenance agreement you can simply update your Deep Freeze package at no cost, if you would like to purchase a product upgrade please contact us today.



New web site launched for Control Equipment Services (CESL), an ITS division
 


ITS is pleased to announce the launch of the new CESL web site. The new site features product sections such as standalone photocopier control, network print and photocopier control, value loaders/money loaders, change machines, card dispensers, kiosks, usb readers and card bureau services. Visit the new CESL web site today


ITS Employee in the Spot Light
Bob Kalyan - Senior Consultant / Channel Sales Manager
ITS: Info Technology Supply Ltd.




When did you join ITS?
I joined ITS in 1995 to penetrate the UK market by promoting a CD-ROM network solution. I was also promoting and selling CD-ROM database subscriptions. I then moved into field sales and have since taken the role of managing channel sales in addition to a field sales role. At the time of joining ITS there were approximately 11 staff. We have now grown to over 65 which is a definite sign of our success.

Work history previous to ITS?
Various sales related roles and running a small business.


What do you enjoy about working at ITS?
Everyday is different..My role allows me to consult with clients both domestically and internationally which is challenging and enjoyable. I am also involved in assisting in corporate strategy which I enjoy too. ITS is both ISO 9001:2000 and Investor in People certified which has its benefits.

What are your hobbies/interests?
Watching and playing good football. My team is Arsenal, although going through a drought, I'm sure they will have some silverware next season if Arsene Wenger puts his hand in his pocket. I also follow Formula 1 (nice to see Button and Hamilton doing well), other than that, travelling, general socialising with friends and family and photography when time allows.


 ITS Technical Support Contact Information
 

The ITS Technical Support department is always on hand to assist you with advice and assistance regarding your software. ITS Support can be contacted via telephone or email.


ITS UK & Europe
+44 (0)20 8869 1960
support@itsltduk.com


ITS USA & Ca
nada
+1 708 364 1502
techsupport@itsltduk.com


ITS Spain
+34 914 811 864
soporte@itsltduk.com