Want to outperform your competitors?


Many managers and staff alike dread Staff Appraisals and Review time.  These sessions aim to address a need identified by SMEs to improve the effectiveness of the review process. By attending these best practice sharing opportunities, you can join other successful businesses seeing excellent results by improving the day-to-day performance management of staff.

 

Session One provides a holistic view of managing performance while Session Two concentrates on the Performance Appraisal and Review meeting.  Attending both sessions equips participants with the skills to ensure staff perform to the peak of their abilities.



Session One: Improve Performance - A Practical Guide
(9.00am registration Session 9.30-12.20pm)

Contents
  • Improving Performance - Benefits and Barriers
  • The Basic Process of Managing Performance
  • Essential Elements for Improvement
  • Your Role & the Employee’s Role in Performance Improvement
  • Skills for Managing Performance; Feedback; Questions; Coaching & Goal Setting


Benefits

  • Discover how to ensure Performance Improvement is built into your day-to-day management practices by developing your day-to-day performance management skills.
  • Ascertain whether your review process is effective and supports progress in your culture. 
  • Creating alignment for company & individual goals.
  • Increase the success rate of targets & goals by learning how to be clear about what is expected and how to identify and provide for gaps in knowledge, skills or experience.
  • Become more comfortable giving and receiving positive and negative feedback and learn how to build a climate where there is no fear of feedback. 

 

The Review Meeting - Structure& Skills
(1.00pm registration Session 1.30pm - 4.30pm)

Contents
  • Structuring the Review
  • Key actions of Preparation
  • Conducting the review – Relevant behaviours & development of skills
  • Goal Setting with the employee
  • Identifying development needs & Motivation
  • Planning for Improvement
  • Skills Practice

Benefits
  • Be capable of utilising the performance review as a means of helping your people understand their roles within the company, be assessed on the quality of their work, gain support and encouragement and plan for career progression.
  • Learn how to concentrate on the people and not the procedure.
  • Reduce the anxiety of the performance review for employee and manager.
  • Have an opportunity to practice conducting a review meeting, giving and receiving feedback and planning for improvement.

Location: Park Avenue Hotel, Belfast
Time & Date: Wednesday 24th March 2010
Who should attend: Business Owners, managers and supervisors who conduct staff appraisals
Cost:  £75 per session or attend both for £120 (Lunch included)

Call Ruth today to register - 07712531785 or email ruth@apparitum.com

-Tutor details-
Ruth is an experienced Occupational Psychologist who has worked as a Performance Improvement Specialist and within Training & Development for over 10 years.  Specialising in Performance Management, she is capable of increasing the productivity of employees by helping clients get real value from staff appraisals.

Ruth is a highly skilled trainer and has been described as both motivating and enthusiastic. She engages participants, is able to create impact and influence and uses clear explanations and signposting throughout.  Ruth believes the key to successful progression and project completion is understanding the needs of the client, staff and colleagues.

FInd out interesting stuff about human behaviour at www.thebehavioureffect.com