Your Shire, Your Say
eNEWS Winter 2009
Welcome,
Thank you for signing up to the Your Shire, Your Say Residents’ Panel. There are now over 100 panel members!
Council has a number of upcoming consultations for you to get involved with.
NEW MEMBER SURVEY Don't forget! If you have not yet done so, fill out the New Member Survey. UPCOMING CONSULTATION Have Your Say on council’s Community Engagement Policy Council has prepared a Draft Community Engagement Policy which defines when and how council will give information, consult and involve the community in identifying and providing solutions to local issues. The Draft Policy will be available at council’s Administration Centre, libraries and on council’s website from 1 to 25 September 2009. If you want to help shape council’s approach to community engagement, take the time to give your feedback. You can provide your comments in writing or email jhoff@ssc.nsw.gov.au by 25 September 2009. You can also attend one of the following workshops: Miranda (10.00am - 11.30am, 14th September) Menai (10.30am - 12.00am, 21st September) Cronulla (10.00am - 11.30am, 22nd September) Sutherland (6.30pm to 8.00pm, 23rd September) To register to attend a workshop or for a copy of the Draft Policy phone 9710 0684. For more information about the Draft Policy contact Jenny Hoff on 9710 0816.
Leisure Centre Customer Satisfaction Survey
Look out for council’s Leisure Centre Customer Satisfaction survey in October 2009. Council will be conducting research to gain insight into how council can improve its programs and facilities offered at the Leisure Centres. Sutherland Entertainment Centre
Council is undertaking a multi-faceted research project late in 2009 on the Sutherland Entertainment Centre. The project will explore what visitors think about the shows offered at the centre and the price of tickets; what people normally do in their leisure time and how much they generally spend on entertainment; and how effective people think the advertising is. Both existing visitors and non-visitors will be targeted in the community consultation to get a better idea about what people want from the centre. If you are attending a show during September or October you may be invited to complete a short face to face survey, so look out for council survey staff! Council will also be randomly contacting Shire residents to complete a short telephone survey for visitors and non-visitors. For more information please contact Gemma Bennett on 9710 0301 or gbennett@ssc.nsw.gov.au
RESULTS
Customer Satisfaction Survey
Council has finished researching residents’ views on council’s operations and service delivery. Survey data analysis is currently in progress.
RECRUITMENT
The target membership for Your Shire, Your Say is 300 for a two-year period. Help grow the panel by inviting your family, friends, co-workers and classmates by forwarding them this eNewsletter, or telling them to check out the Your Shire, Your Say Website. |
